FAQ
How fresh are your pastries?
All our pan dulce is baked fresh weekly using traditional recipes passed down through generations. We recommend enjoying your pastries within 2-3 days for optimal freshness and flavor.
Can I place custom orders for special events?
Absolutely! We love creating custom orders for birthdays, celebrations, and special events. Please contact us at least 48 hours in advance to discuss your needs and ensure availability.
Do you offer half dozen and dozen options?
Yes! You can order individual pastries or choose from our convenient half dozen (6 pieces) and dozen (12 pieces) options. Mix and match different varieties to create your perfect assortment.
What payment methods do you accept?
We accept all major credit cards, debit cards, and digital payment methods through our secure online checkout system.
How long do I need to wait for my order?
Most orders are ready for pickup/delivery within 3-4 days. Please place your order by the end of the week for next week's batch. Custom or large orders may require additional time and we recommend contacting us directly to discuss timing.
Do you accommodate dietary restrictions?
While our traditional recipes contain common allergens like wheat, eggs, and dairy, we're happy to discuss your specific dietary needs. Please contact us directly to explore available options or modifications.